Shipping & Delivery Policy

Nature of the Service

Layerr is a software-as-a-service product delivered online by OFFDESK TECHNOLOGIES PRIVATE LIMITED. We do not sell or ship any physical goods, so no physical shipping, courier or delivery charges apply.

How the Service is delivered

The Service is delivered digitally through your web browser at layerr.co.in, using the login linked to your registered email address.

• New accounts and free trials — login credentials are sent to your registered email address immediately after sign-up.
• Paid plans — your plan is activated on your workspace instantly after successful payment confirmation from the payment gateway, and in any case within 24 hours. A payment receipt and invoice are emailed to your registered email address.

Delays or non-delivery

If your paid plan is not active within 24 hours of a successful payment, or you have not received your login or receipt, email contact@layerr.co.in with your payment reference ID. We will activate your plan or, if we cannot, refund you under our Refund & Cancellation Policy.

Service area

The Service can be accessed from anywhere with an internet connection. Our products are built for freight brokerages serving the United States and their teams, including teams based in India.

Contact